Job Description:
The Sales Team leader effectively manages and is responsible for the team’s performance to meet individual and team revenue goals. They should have outstanding communication and strong leadership skills.
Main Duties and Responsibilities
• Set and define individual and teams target and KPIs
• Manage Individual and team performance to ensure revenue targets are met
• Conduct mandatory phone call monitoring and coach and train each individual in sales and career development
• Generate action plans to enhance performance and productive capacity of underperforming personal, offer proposals on dismissal of personnel where applicable.
• Recognise high performers and reward accomplishments
• Motivate to create an inspiring team environment
• Manage Lead Generation and allocation
• Maintain Lead database through the use of CRM
• Create and implement strategies to ensure optimal performance including coaching and goal-setting
• Provide feedback to improve current system functionality and sales tools
• Regular reporting of deliverables
• Ensure disciplinary action is followed as part of corrective procedure
Requirements:
• Completed at least 2nd year college
• Minimum 2 year in an Outbound Sales Team Leader role
• Experience in Outbound Sales is an advantage but not required
• Experience in the Electricity and Gas industry is an advantage but not required