PH: 632 8931-9019
PH: 632 8931-9019
Media
Influence and satisfy your audience using bespoke system tools and platforms for account management, billing, customer support, and loyalty programs.
Impressive Customer Support For Your Impressive Content
We build strong connections with your audience through frontline support and customer service. Our system tools and platforms go beyond customer relations, analytics, and marketing to foster a culture that improves viewer satisfaction and growth.
Our highly skilled customer support team helps you stay ahead of the competition. We have the needed knowledge and skills to understand your audience and maximize the appeal and value of the content you produce.
What Is Media
Media is a powerful tool that can be used to inform, educate, and entertain. Kinect Inc.’s BPO service assists you in delivering your company’s message as we provide customer support. From account activation to automated billing and payment processing, we help you manage your customer base as you continue to grow your business.
What We Offer To The Media Industry
Kinect Inc. develops and utilizes custom system tools and platforms to more effectively manage and perform account activation, automated billing and payment processing, product inquiries, loyalty offers, and incentives. Through our software, we can monitor support requests and provide immediate responses.
Sales and Subscription
Billing Subscription
Product and Online Stores
Loyalty Programs
Service Support
What We Offer To The Media Industry
Kinect Inc. develops and utilizes custom system tools and platforms to more effectively manage and perform account activation, automated billing and payment processing, product inquiries, loyalty offers, and incentives. Through our software, we can monitor support requests and provide immediate responses.
Sales and Subscription
Billing Subscription
Product and Online Stores
Loyalty Programs
Service Support
Why Choose Kinect
Competitive Advantage
The media industry has many different products in its market. Our services allow you to quickly differentiate and beat your competition to drive the growth of your customer base. Through strong promotional and upselling strategies, we improve sales, subscription, and engagement to meet your business goals.
Cost-Effective Solutions
Hiring in-house media representatives can significantly increase your overhead costs in infrastructure, recruitment, and training. We handle all overhead costs so you receive cost-effective services while maintaining quality and performance.
Technology and Tools for Media
Our customer support and sales representatives are equipped with the proper software and hardware, including call handling software to engage customers, manage subscriptions, and process billing.
Enhanced Security
Our experienced media teams are trained on the latest data protection measures and comply with robust security policies and regulations. We eliminate and mitigate potential threats and risks to your process.
Customer Care Culture
We cultivate customer trust through our loyal team through a human-focused culture that takes care of customers through every touchpoint. Our expert team addresses the urgent needs of customers to bring joy to customers and drive success.
Why Partner With Us
Show Your Customers What They Need
Effectively handle new accounts and subscriptions, process billing and payment, and deal with emergencies and outages to maintain customer satisfaction.
