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Our Story

Kinect Inc is a thriving BPO company with strong leadership values and a passion for its employees. We are continually expanding our ever-increasing skills in outsourcing and consulting solutions for our partners, which includes recruitment, human resource management, and an internationally compliant standard for all its employees.

Kinect Inc is a wholly-owned subsidiary of TPC Consolidated Limited (ASX:TPC), a public company that is listed on the Australian Securities Exchange since 2007.

Kinect Inc is an ISO Certified company since 2019 according to ISO version 9001:2015. Kinect Inc is also registered under PEZA or Philippine Economic Zone Authority which provides future investors a globally competitive environment. Investing with Kinect Inc gives our investors the benefits of reduced overhead costs.

As a business that delivers smart and innovative business solutions, we pride ourselves on all forms of business development our partners have achieved while doing business with us over the years.

Here at Kinect, we bring optimum growth by having a deep understanding of our client’s needs, challenges, and opportunities. We use this knowledge to apply unique business solutions tailor-fit to respond to the increasingly competitive industries and growing customer demands.

We value competence, expertise, and passion. Our team, being composed of high-performing professionals, is equipped with deep knowledge in business processes and possesses a range of capabilities to handle unique situations.

Our Strategy and Implementation Cycle

As an ISO-certified company, Kinect Inc follows the international standards in strategic planning. The process begins by designing how the vision and company’s perspective need to be implemented to achieve its strategic aims.

Implementation requires a well-designed plan to ensure the results are obtained. In the event that the results do not favor the company’s strategic aims, optimization of the existing actions taken should be reviewed and re-designed.

All processes that have been implemented are carefully reviewed by means of a series of assessments, monitoring, and observations. One of Kinect’s visions is to provide an
innovative solutions and continual growth to our partners and brands.

Easy Deployment Process

Knowing your business and its processes. Kinect Inc ensures that the services offered are aligned to the Client’s needs.

Project Management and Campaign Preparation. We select the right group of people you want to be involved in your team. Recruitment • Training • IT SetUp • Operations

The application process where we prove what we do best – growing your business by implementing your processes and standards.

Continuous monitoring of the processes and implementation. We identify gaps that may hinder the success the campaign thru feedback sessions and business reviews.

Gaining stability is the key to increasing your business size and profit. We’ll be with you in every milestones specially during your expansion.

Bandwidth

We have 2 ISPs Primary ISP- Eastern Telecom Dedicated Symmetrical High Availability Service fiber-optic connection and Secondary ISP- Globe Telecom Dedicated line currently used by laptop users to avoid saturation of Primary ISP and improve mobility.

UPS for all equipment

Can support up to 5mins in the event of a power outage. UPS is behind a sub-millisecond response time industrial-grade AVR to filter out silent power
fluctuations.

Generator Set

Our facility has 3 generator sets that can run at least 24 hours in the event of a total power outage.

Robust Disaster Recovery

We’re building a co-location site. The DR site will go online in case of emergencies, while employees access Kinect services while working from home.

Grow with Us!

Kinect Inc provides cost-effective solutions with high-quality output. Our experienced team will help you achieve your business goals.

  • Competitive Pricing per Agent
  • Experienced Team Members
  • Multilingual Capabilities
  • 24/7 Contact Center and IT Support
  • Business Continuity Capabilities
  • Stringent Training and Quality Control