Skip to content

ISO 9001:2015 Certification

Kinect Inc. maintains its commitment to quality and customer satisfaction by being an ISO 9001:2015 certified company. As a globally compliant BPO service provider, we aim to continuously improve and integrate quality consciousness to better serve our clients.

We are committed to providing quality call center services and our ISO 9001: 2015 certificate is proof of this commitment. This certificate helps us deliver customer relations, back office support, business growth, and revenue-building services that are reliable, effective, and human-centric.

Our Commitment to Quality and Customer Satisfaction

Our Quality Management System (QMS) helps us improve quality and performance. We use it to manage business improvements, equipment maintenance, employee training, supplier control, updated procedures, and risk analysis.

Achieving ISO 9001:2015 certification was a team effort. We worked hard to assess and document the policies, processes, and standards that we use in our company. We are looking forward to continuing to serve our clients with great quality services.

What Is ISO 9001:2015

ISO 9001 is an international standard that specifies requirements for our Quality Management System (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and applicable regulatory requirements. It is also used to monitor and improve an organization’s overall quality and regulatory compliance. Kinect Inc. follows this to guarantee our solutions consistently and effectively meet the expectations and needs of our customers and the organization.

Adhering to Global Standards

Take advantage of a BPO with an ISO 9001:2015 Certification to provide efficient and best quality services for our clients that reflect our commitment to excellence.